Request support

Here are some common questions:

Quick check*

I confirm I'm not using a page builder to build my newsletter. Learn more.

I confirm I'm not using incompatible blocks to build my newsletter. Check list of compatible blocks.

Name*

Email Address*

Describe your issue*

Where is the problem occurring? Share a specific URL.

Please provide the full newsletter code directly from the code editor. How to get the code.

Permission requests for troubleshooting.

Admin credentials: I have created an admin account on my site/staging site for Newsletter Glue and sent the account details to [email protected]. Newsletter Glue support team can login and investigate.

Deactivate plugins: Newsletter Glue support team can install and deactivate plugins on my site to troubleshoot this issue.

Replace email provider: Newsletter Glue support team can replace my email service provider connection with their own to troubleshoot.

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Submit support request

Try Newsletter Glue on a demo site.

Free for 5 days.

Here's how it works:

1. Enter your email to start.

2. A fresh new WordPress demo site is created for you.

3. You'll be taken straight to the WordPress admin.

4. Activate Newsletter Glue and begin playing around.

5. Don't forget to create a new user account for yourself so you can easily return and login again.

What to expect from your demo:

Live for 5 days. Site expires and all data will be erased after that and can no longer be accessed.
Test Newsletter Glue in a clean WordPress demo site.
Try all our features. No strings attached. Create templates, connect your email service provider, send real newsletters.
Push Newsletter Glue to its limits. Don't worry about breaking anything, it's just a demo site.
You cannot add or export any content or data from this demo site.

Get help with Email Formatting